Analyst, Customer Success - 12 months Contractual

Taipei, Taiwan

Contract

Career Site Team: Analytics

Company Description

Be a part of something big. With 40,000+ employees in over 100 countries, Nielsen IQ is one of the world’s biggest data measurement companies, and we pride ourselves on providing our people with endless possibilities and paths to grow their careers.

Simply put, we do two things at Nielsen IQ. We measure performance for our clients and we use analytics to help our clients grow their business. At Nielsen IQ, we make a difference by partnering with our clients and using our data to explain what is happening with their brands and what they should do to improve business performance.

Job Description

About this job: This position will be responsible for delighting clients around Asia through delivering retail measurement insights and analysis. Main responsibilities include:

Providing performance overview analysis and business issue analysis to Consumer Packaged Goods clients around Asia

Providing in-depth consulting services and delivering insights and analytics as well as thought leadership

Developing deep knowledge of Nielsen IQ RMS solutions and delivering value for clients

Working closely with the Consulting Lead and Customer Service to transform customer experience

Consulting clients to optimize use of NielsenIQ Essentials

Developing and delivering business solutions for client performance tracking

Qualifications

University degree or equivalent experience

Fresh Graduate is encouraged to apply as well

Minimum 1 year of working experience in data analysis or market research

Advanced analytical skills, with an ability to interpret and present actionable insights through storytelling -Knowledge with Microsoft Excel, PowerPoint

Strong analytical mind and excellent numerical skills

Excellent command of both written and spoken Mandarin and English

Additional Information

About NielsenIQ 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.